Skip to main content
+211 982432121
info@nsif.ss
Mon - Fri: 8:00am - 5:00pm (EAT)
FAQs

About NSIF

Our Vision, Mission
& Core Values

Guiding principles that shape our commitment to securing the financial future of every worker in South Sudan.

NSIF staff supporting members across South Sudan

Our Vision

A trusted and sustainable social
insurance institution.

“

To be a trusted and sustainable social insurance institution that protects the rights of workers and strengthen public confidence by ensuring the highest standard of integrity, accountability and transparency.

NSIF Vision Statement

NSIF staff at work serving South Sudan workers

Our Mission

Efficient, transparent, and
equitable social insurance.

To provide efficient, transparent, and equitable social insurance services by collecting and managing contributions prudently, delivering timely benefits, and promoting social security and economic well-being for workers, employers, and beneficiaries.

Core Values

The values that guide
everything we do.

These principles define our culture, guide every decision, and shape every interaction with members, employers, and stakeholders across South Sudan.

Member-Centric

We place our members at the heart of everything we do, delivering responsive and compassionate service that respects their dignity and meets their needs.

Integrity

We uphold the highest standards of honesty, transparency, and ethical conduct in all our operations and interactions with stakeholders.

Innovation

We embrace technology and creative solutions to continuously improve service delivery and enhance the experience of every member we serve.

Collaboration

We work in close partnership with employers, government agencies, and stakeholders to achieve shared goals and national development objectives.

Excellence

We strive for excellence in every aspect of our work, holding ourselves to the highest standards and continuously raising the bar.

Inclusivity

We are committed to extending social protection to all workers in South Sudan, regardless of sector, background, or employment type.

Strategic Framework

Five pillars that
drive our work.

Our vision and mission are supported by five strategic pillars that guide our operations and long-term planning across the Fund.

Financial Sustainability

Ensuring long-term viability of the Fund through prudent investment and sound fiscal management.

Digital Transformation

Leveraging technology to deliver faster, more accessible services to members nationwide.

Member Outreach & Education

Empowering workers with the knowledge to understand and claim their full entitlements.

Governance & Compliance

Upholding accountability, regulatory compliance, and institutional integrity at every level.

Infrastructure Development

Building the physical and institutional capacity to serve South Sudan's growing workforce.

Ready to learn more about NSIF?

Explore our leadership, organisational structure, and annual reports.